Frequently Asked Questions
Q. Is CD3 Performance only for the CD3 Platform vehicles?
No, CD3 Performance just references the first generation of the Ford Fusion. It’s a name based on legacy. We deal with all Fusions, Milan, MKZ’s, Edges, and MKX’s no matter the year or drivetrain.
Q. I don’t see this part on your website for my vehicle. Does this mean you don’t carry it?
Not necessarily. Most of the parts we carry are listed on the website but the market is consistently growing so we aren’t always able to have everything up in a timely matter. Email or call us and we will be happy to look into getting whatever you’re looking for.
Q. Do you guys do sponsorships?
This is extremely rare (aka it has never occurred) but feel free to email us if you are interested. You never know what will happen.
Q. How does your cash back system work?
After creating a customer profile, every purchase you make give you money back towards your next purchase. You earn $5 dollars for every $100 that you spend. Points do not diminish for on sale or discounted items. You will always earn your full cash back amounts. This can be used whenever you are ready by viewing your cart before checkout and applying the points.
Q. If I missed points because I forgot to log in can I recoup them?
Yes you can. Just shoot an email to firstname.lastname@example.org and we will gladly add your points to your account.
Q. I see you ship to Canada. How does Canadian Shipping work? Is it free?
We ship to Canada regularly. Our Canadian shipping is primarily used as a way to get hard to find(locally) parts into Canada fast and cheap. We essentially act as our own broker and drive the parts across then ship them from inside the country Canada Post. This means there are no surprise fees and shipping is always less than a week. The cost for this 18% of whatever the price on the website is. It is calculated automatically during check out. If the package is too large to ship Canada Post we will contact the customer to make adjustments. We ship once to Canada every week.
Q. How does shipping to Alaska, Hawaii, or U.S. Territories work?
There is an 18% charge surcharge for all orders that fall into this category. It is applied at checkout. If there will be additional shipping time this is relayed to the customer before the sale is processed.
Q. How long does shipping usually take when I place an order?
If the order is placed by 4pm shipping is usually same day. Unless noted, no orders take longer than 3 business days to ship. Since we only deal with Fusions and related vehicles we are able to keep most products in stock and ready to ship immediately.
Q. Do you guys install?
Yes we do. Our Install rate is 105/hr. We are located at 1280 Souter Dr. Troy MI 48083.
Q. You guys list parts/compatibility for vehicles that I don’t see anywhere else including the the manufacturers website. Why is that?
Our part compatibility is based on what we know works. Given that the Mazda 6, Fusion, Milan, and MKZ are basically the same, many companies have incomplete data on year/model fitment. We list the correct information and stand behind what we sell. If there are any fitment issues we will gladly troubleshoot or provide a full refund.